Improvement Policy

Healthcare Quality and Safety Improvement Policy 2015 - 2020

The policy for improving healthcare quality and safety is based on the commitment and values shared by all the professionals of the establishment. It is devised according to the needs and the level of quality expected by patients, their families and more generally by all users and partners, and takes into account the internal and external constraints specific to the establishment.

RESPONSIBILITIES, PROGRAM and ACTION PLANS

The hospital management, in collaboration with the Establishment Medical Conference (CME) and the Steering Committee (COPIL), has among its responsibilities

the definition of the quality plan objectives to be achieved in a permanent search for healthcare quality and safety
the development of action plans to improve healthcare quality and safety by sector of activity in the context of management reviews
to ensure the development of quality procedures and the monitoring of their progress (certification by the Haute Autorité de Santé (HAS)…)
exploitation of new assessment methods and the new tools of the Haute Autorité de Santé's certification procedure
the definitions of everyone's missions in terms of quality, by formalizing and applying controlled quality documents, as well as by participating in bodies and working groups
to define, as part of the Professional Practice Assessment (EPP), the improvement actions to be undertaken to achieve the set objectives
to ensure, for the sake of efficiency, that the necessary human, material and financial resources are implemented to achieve the objectives
to develop a culture of quality and safety of care among health professionals in a continuous commitment for patient satisfaction
to ensure the application of healthcare quality and safety by means of our quality management system